Picture this... You wake up on the morning of Friday, October 13 (oh so scary!) and make your way downtown on a beautiful, sunny Vancouver day – okay, that might be a bit too fantastical… it’s most likely raining. But you are enjoying the view of the Vancouver skyline as you head towards downtown Vancouver to the Marriott Pinnacle Hotel for BOSS 2017! Is this your plan for October 13? Because BOSS is where I’ll be. Here at Vantage Point we have a motto for this event: Bigger, Better BOSS-ier. We are now on year three of BOSS and our team’s mantra is holding true. We’ve leveled up the speakers, leveled up the numbers, and leveled up our excitement.
I was 11 years old walking around the field of our elementary school, sharing my Walkman earbuds with a friend, listening to Axl Rose telling us we “need a little patience, yeah”. I’m sure my ability to demonstrate patience wasn’t all that impressive as a pre-teen about to start high school. Today, living on an island and now in the 40+ category with two little kids – patience isn’t so much a virtue as a necessity.
Podcast host, Maria Turnbull, engaged thousands of volunteers in her 20-year not-for-profit journey, while also serving as a volunteer herself. She has often considered what impacts a volunteer’s ability – and willingness – to lead, rather than follow. For this month’s podcast, Elijah van der Giessen, NetSquared Community Organizer, and TechSoup Global Community Manager joins Maria to talk about and share effective practices that support true volunteer leadership.
Imagine a community service organization with no explicit policy manual on customer communications. Yet somehow, whenever the phone rings or someone walks in the front door, whichever staff member is in the office stops what they’re doing to provide immediate assistance, regardless of that person’s role in the organization. How does this happen? How does a particular pattern of behaviour become consistent across a diverse team?
With this year’s BOSS – Building Organizational and Sector Sustainability conference just 3 months away, we are talking a lot as a team about sustainability. Kylie Hutchinson, principal consultant with Community Solutions, a small Vancouver-based firm that specializes in evaluation and program sustainability planning, shares key factors that point to greater success in program sustainability in this month’s podcast. Kylie draws on the considerable research and findings she presents in her book Survive and Thrive: Three Steps to Securing Your Program's Sustainability, nominated for the Alliance for Nonprofit Management’s 2017 Terry McAdam Award.