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An Organizational Challenge

An Organizational Challenge

An Organizational Challenge

Culture: People First

by Vantage Point | Mar 15, 2021

As a kid, I loved playing Tetris. If you have never played Tetris, I’ll give you a general introduction: You are given a rectangular playing space on the video game screen. As the game starts, blocks of different shapes and sizes start dropping into the rectangle. Your job is to rotate and drop the blocks strategically to form horizontal lines leaving no blank spaces all before the block hits the bottom. If you do fill a complete line with blocks it disappears, and you score points. If you leave empty spaces in the line, the blocks just pile up higher and higher. There is one long, skinny block that occasionally shows up. If you plan your blocks well, you can get rid of four lines at a time using this long piece, and you get more points for doing so. That’s called a “Tetris.” As you gain points, you move to higher levels where the blocks drop faster, and the challenge gets tougher. (Fun fact: In 1992, There was even a thesis written by John Brzustowski at the University of British Columbia, about whether this game even had an end or if you were good enough, you could literally play forever.)

Like many people, COVID-19 has left me with many hours spent at home. How do I entertain myself? I organize. I organize bookshelves, closets, drawers, the pantry, and even the recycling has sorting labels and bins. Then I reorganize when I figure out an improved space-saving or visually appealing solution, much to the dismay of my partner who is never sure where to find anything because I’ve “improved” things 865 times. I see it as a personal challenge to make it more functional, more efficient, and look good all at the same time. Strategic, creative design and organized execution–two of my favourite things!

I love solving problems by connecting the dots of how things can work together, how people can help each other, how systems can work more efficiently. Whether large and complex or the arrangement of my utensil drawer, it doesn’t matter. I even love the challenge when things don’t work and there is potential to rearrange and figure out an even better way. If we move this here, or do this instead, will that solve or improve the problem? I especially love the sweet satisfaction when the puzzle clicks and the pieces all work together; like when you fit that long, skinny piece into the awaiting slot and all the corresponding lines clear away. Tetris!

After completing the CliftonStrengths assessment together, it was clear that our team at Vantage Point has numerous people with solid “Strategic” strengths; but the “Arranger”, part of the “Execution” strengths category, was one that I uniquely held on the team. Gallup, the assessment administrators, describe the “Arranger” as this: “People exceptionally talented in the Arranger theme can organize, but they also have a flexibility that complements this ability. They like to determine how all of the pieces and resources can be arranged for maximum productivity.”  For me, this piece is a clear fit.

Moving into the role of Operations Manager at Vantage Point gave me the opportunity to execute that “Execution” strength on our team. In this role, I work across all our teams to connect the dots. I look at how our systems are organized and aim to instill a structure of consistency that allows for flexibility and growth. Every day is my organizational challenge as I dream up ways to make things more functional, more efficient, and look good all at the same time! My focus is on keeping our administrative and technology systems running smoothly, identifying where processes are clunky, work is being doubled up and sometimes aligning people’s skills with tasks needing to be done. I assess where workflows might be adjusted, resources redistributed, or blocks rotated to reduce stress, save time, and improve our services. Then I execute and manage that project to enhance the system.

Overall, I try to make our work easier, maybe more cost-effective, and hopefully in some way, improved. Sometimes, like reorganizing your pantry, it gets messier before it gets better; but ultimately, I strive for the same goal of a strategic, creative design that allows for organized execution. My goal is to help our organization stay organized by continually strategizing what could be rearranged to make a stronger fit. I hope to make it easier for our talented team to do what they do, better. As Operations Manager, I see it as my job to organize the blocks in such a way that the people doing the important work at Vantage Point feel that same sense of satisfaction and success when their long piece slides into the awaiting slot in the puzzle and clears all the lines. Tetris!

Rachelle Smalldon headshot

Author

Rachelle Smalldon

Rachelle loves working with not-for-profit organizations to make them more efficient, effective, and impactful. She has over 12 years experience supporting, training, and mentoring staff and volunteer leaders. Rachelle completed her undergrad in Communications Publication Design, and her MA in Educational Leadership. Her specialty is working with emerging leaders, with a wealth of experience supporting student and upcoming leaders to lead teams and excel in their roles. 

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Unraveling: Non-Profits, Covid-19, & the Fabric of BC Communities

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Feb 8, 2021

Unraveling: Non-Profits, Covid-19, & the Fabric of BC Communities

By Omar Dominguez

With the newest evidence on the impact of the COVID-19 pandemic on BC’s not-for-profit sector, we are reminded of just how critical and delicate the vast web of relationships are that make possible the wellbeing of our communities. Our sector and the people we serve continue to tread water in this deepening crisis. Even with vaccines on the way to immunize much of our population, the challenges we are facing do not currently have an end in sight. The restrictions put in place to slow down the spread of the pandemic will continue to challenge the strength of individuals, the institutions that support them, and the economy in which they co-exist. How should we respond?

Adapting and supporting the sector to navigate the COVID-19 pandemic

At Vantage Point, we know that healthy and sustained not-for-profits are the cornerstone to community resilience and wellbeing. Since the onset of the pandemic, we have transformed every aspect of our organization to meet the evolving needs of not-for-profit leaders across the province. Just like our peers in the sector, our team has also been stretched to the edge of its capacity. But we have remained true to our values and committed to our mission to convene, connect and equip not-for-profit leaders in BC.

The new UNRAVELING Report reminds us that “the future health and vitality of our province depends on the not-for-profit sector being able to continue balancing the space between governments and the private sector to address unmet community needs and interests. This ongoing crisis will impact the not-for-profit sector--especially smaller organizations, arts and culture organizations, sport and recreation organizations, and organizations serving racialized people-- significantly over the long term if thoughtful support isn’t provided.”

Our team at Vantage Point will continue to support and advocate on behalf of not-for-profit leaders, particularly those at the helm of smaller organizations. These leaders, their teams, and volunteers are a critical fabric that hold the strength of our communities together. The prospect of loosing one half of this vital community infrastructure, if our current crisis is prolonged, calls for urgent and decisive action by all sectors of our society, and specially by our government representatives. Up until now, all levels of government still need to demonstrate that they understand, and value, the vital role of the not-for-profit sector helping our communities recover from one of the worst global emergencies we have faced in recent memory.  The not-for-profit sector has always been committed to the pursuit of a more robust, collaborative, and equitable society. But we can’t do this alone! We call on everyone to partner with us to leverage our expertise and resources to help our communities recover from the overlapping crisis facing our communities.

Join us at BOSS

In the face of these challenges, Vantage Point’s upcoming BOSS (Building Organizational And Sector Sustainability) conference has been designed as an opportunity to leverage our sector’s expertise and resilience as a pathway to a stronger future for our province. Through online engagement, BOSS will catalyze the potential for extensive public participation and collaboration to strengthen BC’s not-for-profit sector. Together we will identify solutions, develop capacity, share resources, and reimagine the conditions which will lead to transformational change in the communities we serve.


For a detailed data summary, find an interactive review of Unraveling on Tableau.

2020 Data

Find our free downloadable resources

Find our free downloadable resources

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viaSport announces partnership with Vantage Point

viaSport and Vantage Point are proud to announce a new partnership. Through viaSport’s shared services program, Vantage Point will deliver practical training and capacity-building support to more than 70 viaSport Designated Sport Organizations across the province.

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Our Truth and Reconciliation Journey Continues: Defining Decolonization at Vantage Point

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For many years, Vantage Point has been committed to learning, listening, and taking action in support of Truth and Reconciliation.

As a settler-led organization working to strengthen British Columbia’s non-profit sector, we recognize that reconciliation is not a destination. It is an ongoing responsibility that requires humility, reflection, relationship-building, and a willingness to continually learn and evolve.

Our journey began decades ago…

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Sector Research Catalogue

Sector Research Catalogue

This resource gathers key research publications about BC’s and Canada’s non-profit sector. Publications are organized by source or organization and grouped by topic area.

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An Organizational Challenge

Creating the Most Impact Well Into the Future

Jan 25, 2021

Creating the Most Impact Well Into the Future

by Alexandra Wieland, Processing and Reference Archivist, SFU Library Special Collections and Rare Books

An organization’s records and information are among its most valuable assets. Caring for them in the present ensures that they remain valuable well into the future. Follow these simple steps to secure your organization’s legacy.

Some basic Records Management (RM) tips for maintaining records

Keep all your records in a central place, to ensure they aren’t lost or forgotten. You may need to keep them at the society’s registered address (per British Columbia’s Societies Act). Otherwise, keep records where they can easily be accessed by staff or volunteers who need to refer to them. Develop a straightforward filing system that everyone in the organization can follow. Make it a routine part of your annual activities to move less important records that you don’t often consult to storage. This allows you to make room for new records that you regularly need. Also, make it routine to destroy records that you don’t need anymore (more on this topic later!).

Make it a habit to label materials, in particular photographs or audio-visual materials, with full names, dates, and descriptions of the event or circumstances. Keeping information with the records makes it easier to find photographs and ensures that organizational memory isn’t lost when a director or staff member moves on.

Avoid storing records anywhere with dampness, dust, excessive sun or heat, and temperature swings. Dampness can cause moldy records, excessive heat or sun can fade or otherwise damage paper records and temperature swings can cause records to degrade. Avoid using rubber bands to hold records together; old rubber bands become hard and crusty and can damage paper records. Staples or plastic clips are a better choice.

Don’t forget the digital

Be sure to develop a filing system for digital records. You can use the same system that you use for paper records; you just have to create the necessary folder structure on your computer/Sharepoint /Google Drive or wherever you store digital records.

Develop naming conventions for digital documents, streamline organizing documents and folders, and ensure you don’t have to search through a bunch of report_final_final.docs to find the one you need. Suggestions for document naming conventions are widely available. You can decide on the one that works best for you. Here’s an example tip sheet from York University. And here is a brief podcast, transcript, and graphic for document naming conventions from SFU.

Short-term records

Blank or unused forms, duplicate material, drafts of any papers, reports, etc. that have been published, financial materials that are older than 7 years, especially receipts (the exception are budgets and financial statements – see below) are records that don’t have historical value and can be considered short-term and be disposed of when no longer needed.

Long-term records

There are also records that have long-term or historical value and should be maintained as evidence of past decisions and actions.

These records include (but aren’t limited to): certificate of incorporation; constitution and bylaws; register of directors; register of members; minutes of each meeting of members; financial statements of the society; and minutes of each board meeting.

Other records with historical value include: files documenting policies, decisions, committee and task force reports; publications, such as journals, monographs, newsletters, brochures, or posters; audio-visual, including photographs, video recordings, sound recordings; office files and officer’s files, such as correspondence, and subject files concerning your organization’s projects, activities, and functions; and scrapbooks.

Preserving records and making them accessible

For many organizations, partnering with a repository is a good strategy to preserve inactive records. This frees up valuable storage space for current records and provides research access to members of your organization and the public, thus expanding the reach of your organization’s story. Ultimately, this collaboration helps to safeguard the historical legacy and memory of your organization.

Simon Fraser University Library Special Collections & Rare Books (SCRB) is interested in developing its collections to support the teaching, learning, and research needs of the University and broader community. We are especially keen to contribute to efforts to better reflect the diversity of experiences in British Columbia. SCRB has strong collections with respect to the following themes: activism, arts and culture, labour, and immigration. SCRB collections may also be useful in your work now. Existing collections may allow you to trace the history of an issue, or to find new ideas and inspiration.

We welcome inquiries from prospective donors wishing to donate materials. Our decisions about what we can accept include consideration of the following: the content and how well it documents your organization, physical condition of records, processing and maintenance costs, and restrictions (if any) you wish to place on content. If your records do not fit our collection mandate, we may be able to refer you to another potential repository. We welcome your questions! Thank you for taking steps to ensure that your records are cared for and preserved so they can contribute to our larger community’s collective memory.

To find out more see SCRB’s Acceptance guidelines and donation procedures or contact SCRB.

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A New Parliamentary Secretary Creates Positive Impact on Communities

A New Parliamentary Secretary Creates Positive Impact on Communities

Culture: People First

by Vantage Point | Nov 26, 2020

Vantage Point congratulates Niki Sharma on being appointed Parlimentary Secretary of Community Development and Non-Profits and pledges its support for unleashing the potential of charities and not-for-profits in BC’s recovery
 
November 26, 2020 – Vantage Point’s Executive Director Alison Brewin congratulates Niki Sharma on being appointed Parlimentary Secretary of Community Development and Non-Profits today, and applauded Premier Horgan for his government’s commitment to cultivating a stronger relationship with BC’s charities and not-for-profits.
 

Not-for-profits and charities have stepped into pandemic response over the past eight months with great resilience and creativity however, as shown in the No Immunity Report published earlier this year, 23% of charities and not-for-profits said they’re at risk of closing their doors because of urgent threats caused by the pandemic— even as demand for their services is rising.

These organizations have been on the frontlines of providing critical services and maintaining resiliency throughout each wave of the virus. But now, with revenue and income shrinking, their very existence is at risk. We need to move quickly in collaboration to ensure these organizations can continue to action their missions and lift our communities while continuing to provide essential services and resources.

With the newly appointed Parlimentary Secretary, there is renewed ability to mobilize the not-for-profit and charitable sector’s 86,000 employees to even greater ability as the sector deals with challenges such as the overdose crisis, climate change, homelessness, and racial justice. Vantage Point looks forward to being able to collaborate with Parlimentary Secretary Sharma in leveraging the sector to continue to do this crucial work that contributes $6.7 billion to BC’s GDP and serves tens of thousands each year.

Vantage Point is excited to collaborate with Parlimentary Secretary Sharma to engage charities and not-for-profits in key elements of the government’s Stronger BC recovery plan: a nimble workforce, expanded community infrastructure, and wraparound supports like childcare, mental health services, and food security initiatives. With this appointment the government is saying it understands the critical contribution this sector makes to the wellbeing of people and communities across the province.

Quote

Alison Brewin, Executive Director of Vantage Point

"This is an exciting decision of the government and one that can have deep and positive impact on communities, the economy, and the environment. It is a clear sign that the government seeks to partner with the sector to find solutions and build back better together"

Learn More

About Vantage Point
Vantage Point exists to support the people moving these organizations forward – Executive Directors, board members, senior leaders, managers, staff, and volunteers. Our mission is to transform not-for-profit organizations by convening, connecting, and equipping leaders to lift organizational capacity. Every client leaves our programs with resources to excel in their role and grow the impact of their organization. thevantagepoint.ca

Media Contact
Nav Nagra, Communications and Inclusion Manager
Email: nnagra@thevantagepoint.ca
Phone: 604-562-4757

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As a settler-led organization working to strengthen British Columbia’s non-profit sector, we recognize that reconciliation is not a destination. It is an ongoing responsibility that requires humility, reflection, relationship-building, and a willingness to continually learn and evolve.

Our journey began decades ago…

An Organizational Challenge

Government Announcement of a Home for the Sector

Government Announcement of a Home for the Sector

Culture: People First

by Vantage Point | Nov 26, 2020

Today, Nov 26th, 2020 the BC Govenment announced its Cabinet. Part of that annoucement included the welcome announcement of a new Parlimentary Secretary of Community Development and Non-Profits. Niki Sharma, a rookie MLA but very experienced board member -- including many years on the board of Vancity Credit Union – has been appointed to the role within the Ministry of Social Services and Poverty Reduction.

Although Vantage Point has been advocating for a full Ministry dedicated to the sector (such as the 90s-era Ministry of Community, Co-ops, and the Voluntary Sector), we are happy to see a clear and leader to support meaningful partnerships with our sector.

What will it mean to have a ‘home for the sector’ in the BC Cabinet? What is the opportunity this new Parlimentary Secretary role presents?

As we know, not-for-profits have stepped into pandemic response in the past nine months in remarkable and creative ways to meet community needs. Many have adjusted our operating models and funding allocations to be able to respond to emerging priorities.

And those needs grow daily as we find ourselves in the second wave of COVID-19.

But while the pandemic creates greater need than ever for the services of the charitable and not-for-profit sector, it also threatens our future. Fundraising revenue has fallen sharply, and over twenty-five percent of BC’s not-for-profits are now in danger of closing their doors, threatening not just the vital work of those organizations, but also the jobs of 86,000 British Columbians employed in this sector. Seventy-four per cent of workers in this sector are women, a demographic already hit particularly hard by the pandemic.

Like those facing the public sector and the private sector, the challenges facing the “third sector” and its important work are urgent and complex. Unlike the public and the private sector, or other major economic sectors such as tourism, health, and forestry, there has been no central place in government for BC’s charitable and not-for-profit sector. A home for the sector in government is the way to ensure our critical community contributions have the right coordination, investment, and connections to unleash the potential of our hard work.

A Parliamentary Secretary does not sit at the Cabinet table, that is the role of the Minster of Social Services and Poverty Reduction – longtime MLA and former social worker Nicolas Simons. But Parliamentary Secretaries and their Minister can build great systems together. Mitzi Dean was Parliamentary Secretary on Gender Based Analysis in the Ministry of Finance and was able to accomplish a great deal because of the positive and active relationship between her and the Honourable Carole James. We will look for that same level of mutual support between the Honourable Simons and Ms Sharma.

We will look to the mandate letters now - the express direction the Premier gives to each Minister - to see if the focus will be able to  build resilency in the sector and identify opportunities for growth is a critical part of the pandemic recovery. By taking a coordinated approach to marshalling the considerable resources of our sector, the Parlimentary Secretary and the Minister maybe be able to deliver several new benefits such as the ability to:

  • Set and advance common goals for public wellbeing
  • Leverage donor dollars and private funding through partnerships
  • Build government capacity to understand and address the unique needs of not-for-profit organizations and the opportunities to work together
  • Aggregate information and support necessary innovation, capacity, and impact of not-for-profit organizations
  • Mobilize volunteers in every corner of the province, providing the equivalent of 146,000 full-time positions
  • Foster new partnerships to build community infrastructure and bridge the digital divide
  • Reach into cultural and linguistic communities to provide essential supports
  • Advance reconciliation with Indigenous peoples in communities around the province
  • Seed charities and not-for-profits as key enablers of green technology and sustainability
  • Update rules and streamline regulatory obstacles to success

The challenges facing our province today demand new solutions and fresh ideas. Charities and not-for-profits are proven innovators, fluent in collaboration with an ability to attract investment from outside government. We hope to see greater alignment with government planning and priorities to leverage these assets for the common good. This new role will help ensure our sector meets its potential to improve economic, social, and environmental outcomes for all British Columbians.

We applaud this move on the part of the government. Vantage Point looks forward to working with Parlimentary Secretary Sharma to amplify the breadth, innovation, and resilience of our wonderful sector.

Author

Alison Brewin

As Executive Director, Alison Brewin is responsible for executing the Vantage Point’s mission and vision. Alison graduated with a Law Degree from the University of Victoria in 1991 and was called to the Bar in 1992. Throughout the 1990s, she worked in non-profit management, as political assistant...

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Our Truth and Reconciliation Journey Continues: Defining Decolonization at Vantage Point

Our Truth and Reconciliation Journey Continues: Defining Decolonization at Vantage Point

For many years, Vantage Point has been committed to learning, listening, and taking action in support of Truth and Reconciliation.

As a settler-led organization working to strengthen British Columbia’s non-profit sector, we recognize that reconciliation is not a destination. It is an ongoing responsibility that requires humility, reflection, relationship-building, and a willingness to continually learn and evolve.

Our journey began decades ago…