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Vantage Point Welcomes Its New CEO, Zahra Esmail!

Vantage Point Welcomes Its New CEO, Zahra Esmail!

Vantage Point Welcomes Its New CEO, Zahra Esmail!

Oct 29, 2021

October 29, 2021 – Vantage Point is pleased to announce the selection of Zahra Esmail as its new Chief Executive Officer. Zahra steps into the role following the outstanding interim leadership of Maria Turnbull, Associate Executive Director, who continues to be an incredible advocate for the organization and membership. The hire was made after a comprehensive search process, in collaboration with the Search Committee and Harbour West Consulting, and with the approval of the Board of Directors.

“The Board of Directors of the Vantage Point Society is extremely excited to announce Zahra as our new CEO. Zahra is a well-known and respected leader in the not-for-profit sector.  Her strong professional presence and community-based leadership ensures a strong advocate and strategic leader for the organization. We look forward to collaborating with Zahra; we know she is going to make a mark in our sector and organization.” – Gordon Matchett, Board Chair, Vantage Point

Zahra Esmail is joining Vantage Point after having been the Executive Director of the South Vancouver Neighbourhood House since 2016 and the first Executive Director of the Marpole Neighbourhood House, which opened under her leadership in 2019. During this time, Zahra worked with her diverse teams to build community connections and strengthen the neighbourhoods of Killarney, Victoria-Fraserview, Sunset and Marpole in Vancouver. With a background in community development, her current portfolio includes food security, settlement and integration services, licensed childcare, children and family development, youth leadership, seniors’ wellness, and Adult Day Programs. Prior to her work with the Neighbourhood Houses, Zahra was the General Manager of Eva’s Phoenix, a transitional shelter and training program in Toronto. She has also worked in international development with Street Kids International, Haven Haiti and BRAC, with responsibility for programs in Haiti, India, the Philippines, Colombia, Sierra Leone, and Ethiopia. Zahra has a Masters in Globalization and International Development from the University of Ottawa, a Bachelor’s in History from UBC, and an Associate Certificate in Fundraising Management from BCIT. She is an active member of the Poverty Reduction Advisory Committee, an independent committee that advises government on policy developments related to poverty reduction and prevention. Zahra was recognized as one of Business in Vancouver’s Forty Under 40 in 2019. Zahra will begin her new role as Chief Executive Officer (CEO) for Vantage Point on December 13, 2021.

"I am thrilled to be joining the incredible Vantage Point team as the organization's new CEO! After spending the past 15+ years working in a variety of roles and contexts with a social purpose focus, I am grateful for the opportunity to join a long-standing organization that builds the capacity of the not-for-profit sector in unique and impactful ways. I look forward to learning and growing in this exciting role!"

 – Zahra Esmail, Chief Executive Officer, Vantage Point

 

About Vantage Point

Founded in 1943, Vantage Point was originally known as the Central Volunteer Bureau of Vancouver; its mission was to provide volunteer matching services throughout the city. Today, Vantage Point is known as a leader for the not-for-profit sector by offering convening opportunities and sector advocacy support, as well as education and consulting on board governance, leadership, performance management, and recruitment. Committed to empowering the not-for-profit sector, Vantage Point serves as an important resource and advocate for Executive Directors, board members, senior leaders, managers, staff, and volunteers in the Lower Mainland and province.

For more information on Vantage Point’s services, please visit: https://thevantagepoint.ca/

Author

Vantage Point

We are a team of passionate and dedicated not-for-profit professionals dedicated to providing not-for-profits with high quality leadership training. We are here to set you up for success. Learn more about our team at www.thevantagepoint.ca/about/our-people/

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The Road to Consulting is Paved with Sticky Notes – JP Baker

The Road to Consulting is Paved with Sticky Notes – JP Baker

The Road to Consulting is Paved with Sticky Notes

Jul 12, 2021

Like most children growing up on the Canadian prairie in the 1980s, I always dreamed of being a planning consultant in the not-for-profit sector. Kidding, of course. This is the kind of work that people tend to fall into because they have an interest in social impact, in how people organize in groups to make that impact, and in how groups articulate what they want to achieve so that they can convince others (funders, partners, volunteers) to get on board.

My route to Vantage Point is rather circuitous. In my youth, I spent a lot of time travelling the country, working at jobs ranging from blueberry picker to industrial recycling waste sorter. Ever the pragmatist, I eventually went to university to study literature and languages. Simply put, I was interested in humans and their words. I parlayed that education into a career in adult language education and freelance writing. In South Korea, I spent several years in teaching, management, and corporate communications. Back in Canada, I applied my entrepreneurial spirit to establish two businesses, one bricks and mortar (a language school) and one virtual (a consultancy in language education).

However, as I started freelance writing for not-for-profit organizations and volunteering on boards, and then facilitating community planning processes, I found something I needed more of: meaning and connection. The meaning came through social impact, in making changes in the community and the broader world. It somehow felt like an extension of the political and cultural activism of my youth. The connection came through working with groups of others – staff, leaders, community organizers, boards – to make that impact. I also discovered sticky notes.

Fast forward to January of 2020, when I sat down to make annual goals for my independent consulting business. By that time, I’d been working for several years in the greater Kamloops region supporting not-for-profits with strategy and governance, talking about how clarity and cohesion can lead to greater impact. At a time when “social distancing” wasn’t yet entrenched in our lexicon, I decided that in 2020 I wanted to a) expand my geographical reach throughout BC, and b) collaborate with others more fully and intentionally. Oddly enough, the pandemic – and widespread adoption of tools for virtual work – helped make those goals a reality.

In October of 2020, I excitedly joined the Vantage Point team. It wasn’t the first time meeting several team members. I’d discussed governance and provincial outreach over Zoom with some of them (yes: Vantage Point was using Zoom in the Before Times!). And I’d worked with Maria Turnbull to submit a joint proposal for a large strategic planning engagement. I had a sense of how the team worked, with each other and with people outside the organization. So, when the opportunity arose, I decided to leave 15 years of self-employment behind.

At Vantage Point I’ve found the same spirit of abundance that guided my independent work for years. I’ve found an amazing and diverse team of people from whom I learn new things every single day. And I’ve been able not only to collaborate more fully and completely, but also to serve new client organizations throughout the province (and country), of all sizes and stages, doing truly impactful work. Besides helping our client organizations plan, articulate, and activate ideas for change and impact, I play a role at Vantage Point in sector development. I convene and connect organizations, bringing not-for-profit leaders together to formulate sector-wide aspirations.

Author

JP Baker

JP is our Planning Consultant, ready to support organizations strategize the most effective ways to reach their goals. JP has extensive experience as a facilitator, consultant, researcher, and writer. As a consultant, JP is sought out for his expertise in governance, organizational culture...

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An Organizational Challenge

An Organizational Challenge

An Organizational Challenge

Culture: People First

by Vantage Point | Mar 15, 2021

As a kid, I loved playing Tetris. If you have never played Tetris, I’ll give you a general introduction: You are given a rectangular playing space on the video game screen. As the game starts, blocks of different shapes and sizes start dropping into the rectangle. Your job is to rotate and drop the blocks strategically to form horizontal lines leaving no blank spaces all before the block hits the bottom. If you do fill a complete line with blocks it disappears, and you score points. If you leave empty spaces in the line, the blocks just pile up higher and higher. There is one long, skinny block that occasionally shows up. If you plan your blocks well, you can get rid of four lines at a time using this long piece, and you get more points for doing so. That’s called a “Tetris.” As you gain points, you move to higher levels where the blocks drop faster, and the challenge gets tougher. (Fun fact: In 1992, There was even a thesis written by John Brzustowski at the University of British Columbia, about whether this game even had an end or if you were good enough, you could literally play forever.)

Like many people, COVID-19 has left me with many hours spent at home. How do I entertain myself? I organize. I organize bookshelves, closets, drawers, the pantry, and even the recycling has sorting labels and bins. Then I reorganize when I figure out an improved space-saving or visually appealing solution, much to the dismay of my partner who is never sure where to find anything because I’ve “improved” things 865 times. I see it as a personal challenge to make it more functional, more efficient, and look good all at the same time. Strategic, creative design and organized execution–two of my favourite things!

I love solving problems by connecting the dots of how things can work together, how people can help each other, how systems can work more efficiently. Whether large and complex or the arrangement of my utensil drawer, it doesn’t matter. I even love the challenge when things don’t work and there is potential to rearrange and figure out an even better way. If we move this here, or do this instead, will that solve or improve the problem? I especially love the sweet satisfaction when the puzzle clicks and the pieces all work together; like when you fit that long, skinny piece into the awaiting slot and all the corresponding lines clear away. Tetris!

After completing the CliftonStrengths assessment together, it was clear that our team at Vantage Point has numerous people with solid “Strategic” strengths; but the “Arranger”, part of the “Execution” strengths category, was one that I uniquely held on the team. Gallup, the assessment administrators, describe the “Arranger” as this: “People exceptionally talented in the Arranger theme can organize, but they also have a flexibility that complements this ability. They like to determine how all of the pieces and resources can be arranged for maximum productivity.”  For me, this piece is a clear fit.

Moving into the role of Operations Manager at Vantage Point gave me the opportunity to execute that “Execution” strength on our team. In this role, I work across all our teams to connect the dots. I look at how our systems are organized and aim to instill a structure of consistency that allows for flexibility and growth. Every day is my organizational challenge as I dream up ways to make things more functional, more efficient, and look good all at the same time! My focus is on keeping our administrative and technology systems running smoothly, identifying where processes are clunky, work is being doubled up and sometimes aligning people’s skills with tasks needing to be done. I assess where workflows might be adjusted, resources redistributed, or blocks rotated to reduce stress, save time, and improve our services. Then I execute and manage that project to enhance the system.

Overall, I try to make our work easier, maybe more cost-effective, and hopefully in some way, improved. Sometimes, like reorganizing your pantry, it gets messier before it gets better; but ultimately, I strive for the same goal of a strategic, creative design that allows for organized execution. My goal is to help our organization stay organized by continually strategizing what could be rearranged to make a stronger fit. I hope to make it easier for our talented team to do what they do, better. As Operations Manager, I see it as my job to organize the blocks in such a way that the people doing the important work at Vantage Point feel that same sense of satisfaction and success when their long piece slides into the awaiting slot in the puzzle and clears all the lines. Tetris!

Rachelle Smalldon headshot

Author

Rachelle Smalldon

Rachelle loves working with not-for-profit organizations to make them more efficient, effective, and impactful. She has over 12 years experience supporting, training, and mentoring staff and volunteer leaders. Rachelle completed her undergrad in Communications Publication Design, and her MA in Educational Leadership. Her specialty is working with emerging leaders, with a wealth of experience supporting student and upcoming leaders to lead teams and excel in their roles. 

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An Organizational Challenge

Unraveling: Non-Profits, Covid-19, & the Fabric of BC Communities

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Feb 8, 2021

Unraveling: Non-Profits, Covid-19, & the Fabric of BC Communities

By Omar Dominguez

With the newest evidence on the impact of the COVID-19 pandemic on BC’s not-for-profit sector, we are reminded of just how critical and delicate the vast web of relationships are that make possible the wellbeing of our communities. Our sector and the people we serve continue to tread water in this deepening crisis. Even with vaccines on the way to immunize much of our population, the challenges we are facing do not currently have an end in sight. The restrictions put in place to slow down the spread of the pandemic will continue to challenge the strength of individuals, the institutions that support them, and the economy in which they co-exist. How should we respond?

Adapting and supporting the sector to navigate the COVID-19 pandemic

At Vantage Point, we know that healthy and sustained not-for-profits are the cornerstone to community resilience and wellbeing. Since the onset of the pandemic, we have transformed every aspect of our organization to meet the evolving needs of not-for-profit leaders across the province. Just like our peers in the sector, our team has also been stretched to the edge of its capacity. But we have remained true to our values and committed to our mission to convene, connect and equip not-for-profit leaders in BC.

The new UNRAVELING Report reminds us that “the future health and vitality of our province depends on the not-for-profit sector being able to continue balancing the space between governments and the private sector to address unmet community needs and interests. This ongoing crisis will impact the not-for-profit sector--especially smaller organizations, arts and culture organizations, sport and recreation organizations, and organizations serving racialized people-- significantly over the long term if thoughtful support isn’t provided.”

Our team at Vantage Point will continue to support and advocate on behalf of not-for-profit leaders, particularly those at the helm of smaller organizations. These leaders, their teams, and volunteers are a critical fabric that hold the strength of our communities together. The prospect of loosing one half of this vital community infrastructure, if our current crisis is prolonged, calls for urgent and decisive action by all sectors of our society, and specially by our government representatives. Up until now, all levels of government still need to demonstrate that they understand, and value, the vital role of the not-for-profit sector helping our communities recover from one of the worst global emergencies we have faced in recent memory.  The not-for-profit sector has always been committed to the pursuit of a more robust, collaborative, and equitable society. But we can’t do this alone! We call on everyone to partner with us to leverage our expertise and resources to help our communities recover from the overlapping crisis facing our communities.

Join us at BOSS

In the face of these challenges, Vantage Point’s upcoming BOSS (Building Organizational And Sector Sustainability) conference has been designed as an opportunity to leverage our sector’s expertise and resilience as a pathway to a stronger future for our province. Through online engagement, BOSS will catalyze the potential for extensive public participation and collaboration to strengthen BC’s not-for-profit sector. Together we will identify solutions, develop capacity, share resources, and reimagine the conditions which will lead to transformational change in the communities we serve.


For a detailed data summary, find an interactive review of Unraveling on Tableau.

2020 Data

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Vantage Point was featured in the Vancouver Guardian

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Vantage Point was featured in the Vancouver Guardian.

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An Organizational Challenge

Creating the Most Impact Well Into the Future

Jan 25, 2021

Creating the Most Impact Well Into the Future

by Alexandra Wieland, Processing and Reference Archivist, SFU Library Special Collections and Rare Books

An organization’s records and information are among its most valuable assets. Caring for them in the present ensures that they remain valuable well into the future. Follow these simple steps to secure your organization’s legacy.

Some basic Records Management (RM) tips for maintaining records

Keep all your records in a central place, to ensure they aren’t lost or forgotten. You may need to keep them at the society’s registered address (per British Columbia’s Societies Act). Otherwise, keep records where they can easily be accessed by staff or volunteers who need to refer to them. Develop a straightforward filing system that everyone in the organization can follow. Make it a routine part of your annual activities to move less important records that you don’t often consult to storage. This allows you to make room for new records that you regularly need. Also, make it routine to destroy records that you don’t need anymore (more on this topic later!).

Make it a habit to label materials, in particular photographs or audio-visual materials, with full names, dates, and descriptions of the event or circumstances. Keeping information with the records makes it easier to find photographs and ensures that organizational memory isn’t lost when a director or staff member moves on.

Avoid storing records anywhere with dampness, dust, excessive sun or heat, and temperature swings. Dampness can cause moldy records, excessive heat or sun can fade or otherwise damage paper records and temperature swings can cause records to degrade. Avoid using rubber bands to hold records together; old rubber bands become hard and crusty and can damage paper records. Staples or plastic clips are a better choice.

Don’t forget the digital

Be sure to develop a filing system for digital records. You can use the same system that you use for paper records; you just have to create the necessary folder structure on your computer/Sharepoint /Google Drive or wherever you store digital records.

Develop naming conventions for digital documents, streamline organizing documents and folders, and ensure you don’t have to search through a bunch of report_final_final.docs to find the one you need. Suggestions for document naming conventions are widely available. You can decide on the one that works best for you. Here’s an example tip sheet from York University. And here is a brief podcast, transcript, and graphic for document naming conventions from SFU.

Short-term records

Blank or unused forms, duplicate material, drafts of any papers, reports, etc. that have been published, financial materials that are older than 7 years, especially receipts (the exception are budgets and financial statements – see below) are records that don’t have historical value and can be considered short-term and be disposed of when no longer needed.

Long-term records

There are also records that have long-term or historical value and should be maintained as evidence of past decisions and actions.

These records include (but aren’t limited to): certificate of incorporation; constitution and bylaws; register of directors; register of members; minutes of each meeting of members; financial statements of the society; and minutes of each board meeting.

Other records with historical value include: files documenting policies, decisions, committee and task force reports; publications, such as journals, monographs, newsletters, brochures, or posters; audio-visual, including photographs, video recordings, sound recordings; office files and officer’s files, such as correspondence, and subject files concerning your organization’s projects, activities, and functions; and scrapbooks.

Preserving records and making them accessible

For many organizations, partnering with a repository is a good strategy to preserve inactive records. This frees up valuable storage space for current records and provides research access to members of your organization and the public, thus expanding the reach of your organization’s story. Ultimately, this collaboration helps to safeguard the historical legacy and memory of your organization.

Simon Fraser University Library Special Collections & Rare Books (SCRB) is interested in developing its collections to support the teaching, learning, and research needs of the University and broader community. We are especially keen to contribute to efforts to better reflect the diversity of experiences in British Columbia. SCRB has strong collections with respect to the following themes: activism, arts and culture, labour, and immigration. SCRB collections may also be useful in your work now. Existing collections may allow you to trace the history of an issue, or to find new ideas and inspiration.

We welcome inquiries from prospective donors wishing to donate materials. Our decisions about what we can accept include consideration of the following: the content and how well it documents your organization, physical condition of records, processing and maintenance costs, and restrictions (if any) you wish to place on content. If your records do not fit our collection mandate, we may be able to refer you to another potential repository. We welcome your questions! Thank you for taking steps to ensure that your records are cared for and preserved so they can contribute to our larger community’s collective memory.

To find out more see SCRB’s Acceptance guidelines and donation procedures or contact SCRB.

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