Leadership: Conflict and Challenging Conversations
Do you foster an environment for healthy conflict? Conflict can be productive or unproductive. Healthy, productive conflict brings forward new ideas and perspectives to strengthen your organization.
In this workshop, you will learn how to embrace productive conflict and develop key skills to resolve unproductive conflict.
Suggested Participants
Executive Directors/CEOs, board members and other senior leaders of non-profit organizations.
Learning Outcomes
By the end of this workshop, you will be able to:
- Identify strategies to recognize and embrace productive team conflict.
- Develop strategies to respond more effectively to the emotional content of conflict and focus on the issues that matter.
- Apply the process of preparing for, holding, and following up on crucial conversations.
- Build confidence and comfort with challenging conversations.
Benefits
- A healthier perspective around workplace conflict.
- Reflection around the importance of trust and accountability in conflict.
- Share and exchange workplace challenges with other non-profit leaders.
Topics Covered
- Handling conflict in our own bodies
- Catalytic listening
- Perception checking & conversation planning