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Deepening Impact through Intentional Seasonal Breaks

Deepening Impact through Intentional Seasonal Breaks

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Feb 1, 2024

Deepening Impact through Intentional Seasonal Breaks

By Maria Turnbull, Associate Executive Director at Vantage Point

Just 2 months before the COVID-19 lock-down, I was away in Phoenix, Arizona, for the Nonprofit Lifecycles Institute’s annual conference. While my family, back on the unceded and ancestral lands of the Skwxwú7mesh (Squamish) Nation, experienced arctic flows and heavy snowfall, I was learning about a different aspect of winter – the period of hibernation often associated with nature’s coldest cycle.

The analogy the conference consultant shared stuck with me – the striking water lily. Water lilies, like many other plants, need periodic “wintering” to experience a dormancy, or a period of rest, to build back strength and resources for their next blooming cycle. As a non-profit leader and capacity consultant, how to apply the concept of building in structured pauses into our demanding non-profit work was at the forefront of my mind as I traveled home. Perhaps I would have had a more immediate opportunity to apply the learning if the pandemic hadn’t soon shifted us into an entirely different cycle.

Vantage Point’s work ebbed and flowed through the initial pandemic “shutdown” and the gradual “reopening”, until midway through 2022 when the pace shifted into a renewed growth phase, bringing with it revitalized momentum for our mission. With increased demand, the work has since required a sustained intensity of effort that I don’t think I’ve encountered since joining the organization back in 2006.

Late last year, as we grappled with the challenging impacts of not having enough time, we began to acknowledge the pace wasn’t going to slow down unless we began to make some changes. Finally, 4 years on from hearing of the water lily’s lessons, and with encouragement and modeling shared by Impact Organizations of Nova Scotia (IONS), we are now incorporating planned and intentional seasonal pauses into many aspects of our non-profit education and consulting work to build more rest, relationship-building, and, ultimately, more impact into our work.

In our commitment to being a “living lab,” I outline below some of our initial objectives in these seasonal pauses and look forward to sharing our learnings a year from now:

  1. Reflect on what we have learned to innovate more (and react less)
    • We have identified at least a week, 4 times over the course of the year, when we will take a break from direct client engagement work, to make space for individual and team learning and reflection, to assess opportunities to re/develop programs or adjust our course, set new goals, and gain important perspective.
    • We know we are more creative and innovative when we are in a more relaxed and open state of mind. We hope our seasonal breaks will allow us more time to connect, share, and adapt.
  2. Relationship, relationship, relationship
    • As we have learned along our journey to strengthen equity, diversity, and inclusion at Vantage Point, we know building meaningful relationships are key to deeper non-profit community impact. Through stronger relationships with colleagues, volunteers, clients, funders, donors, partners, and other collaborators, we can do so much more – and encounter more joy and fulfillment in our work.
    • The seasonal breaks are intended to bring more space to our days for ad hoc and structured relationship building time, both internally and externally.
  3. Resist damaging fatigue (aka burnout) and improve decision making 
    • I spoke with a leader just this week who has experienced deep and exhausting burnout, and learned just how long it can take to return to a healthy balance.  
    • Our team attended the Crisis Prevention Institute’s Nonviolent Crisis Intervention Training this past week. In the course workbook, an article outlines some of the key attributes of a “calm mind” including greater emotional intelligence and better decision making.i These are essential skills required by non-profit leaders today, to deepen relationships, navigate change, and increase impact. Our minds and bodies truly are better when calm and cannot take the steady overload that many of us in the sector are experiencing. Even those who seem resilient in the face of stress and heavy workload are at real risk of burnout and will likely see the evidence show in their own decision-making.ii  
    • As I learn to lead more diverse individuals, I am grateful to be part of a collaborative team that is committed to slowing down, often against significant pressures, to build more consistent breaks into our busiest periods to proactively address fatigue and move from stressed, to calm minds.

Thank you for taking the time to pause to read about our journey. We hope you may reach out to share your own experiences in building intentional breaks into your work in service of growing your individual, team, and organization impact! We are excited to see what periods of rest, to build back strength and resources, will do for us and for you! 

For our clients who may be looking to engage with us this year, our team will be on seasonal pause the following weeks in 2024, during which time we will not be taking on any client engagements, including custom training, facilitation, consulting work, or client scoping calls. If you reach out to us during these weeks, we may be a little slower to respond to your request: 

  • Mar 25 – 29 
  • Jul 1 – 12 
  • Aug 26 – 30 
  • Nov 11 – 15  

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Protecting Time and Space to Build Capacity

Protecting Time and Space to Build Capacity

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Nov 27, 2023

Protecting Time and Space to Build Capacity

By Dorla Tune, Organizational Consultant at Vantage Point

During the past three years as Vantage Point’s Organizational Consultant, I’ve worked closely with a variety of non-profit organizations. Though each organization has its unique place in the vast sector, more than a few common themes have emerged. What rises to the top is the importance of time and (mental) space. How are organizations choosing to slow down and intentionally infuse time into their daily, monthly, or annual cycle of activities for reflection, evaluation, planning, and rest? The Nonprofit Lifecycles Self-Assessment workshop is my favourite session to facilitate for an organization because the process requires leadership and key staff to take much needed time and space to:  

  1. conduct a thoughtful review of where the nonprofit is, in relation to various aspects of its capacity;  
  2. develop non-judgmental self-awareness about where their organization and its critical capacity areas are in their lifecycle to inform better decision making and planning; and 
  3. encourage the use of self-care to accept the reality of their organization’s capacity while clarifying where and how it needs to grow.

The Lifecycles Self-Assessment allows an organization to methodically look at five areas of capacity that ensures its ability to uphold its mission: programs, governance, management/staffing, financial resources, and systems; and to analyse where along a continuum of seven lifecycle stages (idea, start-up, growth, maturity, decline, turnaround, sunset) each area and the overall organization is located. The time spent debriefing a Lifecycles Self-Assessment is full of exciting generative conversations as board members and staff reconnect with the passion inspired by the organization’s mission and work. Participants begin to see pathways to improve the impact of their work and build capacity.  

Organizations experience a tension when the demand for their programs begins to put a strain on the other areas of capacity. In the intense growth stage, organizations and staff feel overwhelmed with too much to do in too little time and become beholden to the culture of urgency. Taking the time to apply the Lifecycles framework encourages leadership to emerge from the weeds and obtain a holistic bird’s eye view of their organization’s capacity. Following which, they can become focused on a specific priority area and to narrow down tangible and intersecting steps to increase efficiencies that better support program demand and implementation. Leadership is also encouraged to look at the state of overwhelm and think about if the demand for and breadth of programming is appropriate or a result of mission creep.  

One of the most valuable benefits of the framework is how it depersonalizes internal struggles and weaknesses organizations face.  Once learning the common characteristics of a lifecycle stage and how it may impact your board or staffing, it is easier to look at objective ways to address the challenges, rather than feeling as though the people themselves are not up to par. All organizations face growing pains at various points in their lifecycle. Discussing these challenges within the framework’s context creates a safer space to have hard conversations about the gaps or tensions preventing growth or maturity in key capacity areas.  

As organizations become familiar and comfortable with the lifecycle’s framework, it can be applied in several different ways.  We have supported or witnessed many useful applications of the framework. A few are mentioned here.  

  1. Applying the framework in detail to a targeted area, for example: 
    • Analyse which programs carry different lifecycle stage characteristics and determine if some should wind down. This can create more space for capacity or allow for a reallocation of resources to increase the depth and quality of core programming. 
    • Analyse the staffing structures and related human resource systems within program areas or departments to ensure there is role clarity and positions that ensure organizational sustainability. 
    • Conduct comprehensive systems change analysis and improvement planning, as systems touch all major capacity areas.   
  2. When a major leadership transition is taking place, conducting a lifecycles self-assessment provides an incoming ED, CEO, or COO with a valuable snapshot of which capacity areas need care and attention. 
  3. As a preparatory step to in advance of strategic planning. Most organizations will have a strategic pillar dedicated to increasing organizational capacity. Engaging in this process ensures capacity improvement actions are included from both a strategic and operational perspectives. 

Vantage Point’s Capacity Lab is a seven-week blend of in-class learning and expert consulting, scheduled over three months, that uses the Lifecycle Self-Assessment as its foundational tool. The lab is designed to give organizational leaders that critical space and time to reflect, evaluate and plan.  Leaders are supported to examine each capacity area and lifecycle stage for their own organization. Capacity Lab provides clarity on the best way to move your organization forward by, conducting an organizational lifecycle assessment, learning, and applying the framework, and creating a capacity improvement plan to tackle roadblocks and create a path to greater impact.  

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BC Non-Profit Day: Non-Profits Supporting Non-Profits

BC Non-Profit Day: Non-Profits Supporting Non-Profits

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BC Non-Profit Day: Non-Profits Supporting Non-Profits

Over the last week, a small collective of non-profit organizations shared their stories of impact in celebration of British Columbia’s first ever BC Non-Profit Recognition Day. We heard how remarkable individuals are channeling knowledge, skill, and passionate energy directly into meeting a wide variety of social needs in our province.  

These stories included Alžběta Sabová, whose passion for holistic nutrition led to her coordinating food security programs addressing a problem affecting almost 17% of British Columbians. We read how the YMCA’s facilities, programs, and mentoring relationships changed the course of Tyler’s life and provided a much-needed community for a youth with a challenging childhood. Now, Tyler provides that mentoring for other youth in need of leadership and community. 

The stories of impact we shared are of dedicated people helping people. 

Without a doubt, non-profits, fueled by passionate and skilled people committed to creating positive change, are integral to the social and economic fabric of our province.  

But who helps them? Who provides support and resources to the non-profit organizations providing direct services to those most in need in our communities?  

Many times, it is other non-profits. Another layer of the non-profit workforce.  

Non-Profits Helping Non-Profits

A different type of non-profit organizations and teams of individuals directly help other non-profits through knowledge-sharing, education, providing resources, and supporting capacity-building.  They support the people and teams that support others. The impact that non-profits provide in our society, even amongst each other, is deep and multi-layered. 

Take for example, your local library. Libraries have always been a place to gain and share vast knowledge from a worldwide selection of books. Whether topics of food insecurity or youth leadership, these pages inspire the Alžbětas and Tylers of the world with ways to grow their service programs and mentoring skills. Many libraries also provide access to technology and spaces for focus groups, board meetings, and community programs for organizations, like the YMCA where Tyler provides mentoring. In the case of the Bowen Island Public Library, their free resources include a Library of Things that includes bird-watching kits for the nature specialist groups, memory care kits for caregivers for people experiencing cognitive decline, and a seed library for the horticulture enthusiasts operating community gardens. 

Libraries, and community resource organizations like them, provide learning resources, practical tools, physical spaces, and other vital supports that help the people driving non-profits achieve greater growth and deeper impact for the communities they serve. 

The story doesn’t end there. Some organizations exist exclusively to provide supports to other non-profit organizations. To continue the library story, the BC Libraries Co-operative articulates its mission as simply, “we help libraries help people.” 

At Vantage Point we convene, connect, and equip leaders to lift organizational capacity and elevate the non-profit sector, including organizations like the library co-operatives. As we start building a collaborative network in British Columbia, supportive of all non-profits, we continue to provide capacity building, education, knowledge sharing, engagement, and advocacy support to the people helping people and the non-profits helping non-profits.   

Our Collective Strength

We know that working together and providing support for each other is crucial to the impact non-profits create in our world. Our 2023 State of BC’s Non-Profit Sector report: Safety Net shared the voices of individuals speaking to the importance of capacity strengthening, knowledge-sharing, and collaborative efforts, as a key element of what helps make their organization thrive and allows them to create meaningful impact: 

“Collaborations help us survive and make us stronger. Being an alliance, we are not a typical organization, and we rely on other organizations to exist.” 

“Continued support and connections from current and new networks and valued professional development.” 

“I am excited by the new partnerships that we have built and the awakening of the public consciousness to the systemic inequities in our society. I'm not sure that genie can be put back in the box. I look forward to collaborations and opportunities to work collectively.” 

It is clear that non-profits provide significant support to others and yet need more support. Non-profits also need the support of people and groups outside of the sector to see the impact non-profits make and provide core resourcing to help us create deeper change. We are excited to explore the future of more collaborative work with a variety of partnerships to create a stronger non-profit sector together! 

Celebrating our teams, volunteers, and partners

At Vantage Point, we also rely on our own team of non-profit champions. This BC Non-Profit Day week we wanted to especially acknowledge a small group of the hard-working individuals that help us achieve our mission each day. Through the welcoming invitations and empathic understanding that Alina provides, we work with a particularly skilled and unique faculty of Knowledge Philanthropists who give deep added value to our work in so many ways. We call on Jenessa’s active listening skills to gather important resources and relevant news to inform our work; which includes sector reports that are often thanks to the care and analytical skills that Joyce brings. We depend on Olivia's keen eye for detail and clarity to ensure the client service is executed to meet the unique need of the organization and the people in it. The customer care that Leyla and Bethany offer in coordinating our education programs, carefully developed by Tamana’s deep knowledge and thoughtful planning, ensures that participants achieve the growth they seek when they attend a workshop or lab. Then we look to Dillon's marketing skill and tech savviness to ensure that the people our programs benefit know how to access them and that we understand our audiences to offer more meaningful messages and services.  

With the skill and passion of these and the rest of our team members, alongside the incredible community of individuals and organizations supporting our work, we are better able to help non-profit organizations and leaders help their communities.  

We are grateful for and celebrate all of them this BC Non-Profit Day! 

To close this celebration week, we want to say that we are most proud to work alongside all of you - the many organizations doing the challenging work in our province. We are inspired and driven by the possibilities of a provincial non-profit network and the opportunities for stronger support for all organizations – the ones who help other organizations and the ones who help the people with the greatest need.  

We can’t wait to see what we can do together! 

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BC Non-Profit Day Shines a Spotlight on Community Impact

BC Non-Profit Day Shines a Spotlight on Community Impact

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For Immediate Release
October 30, 2023

BC NON-PROFIT DAY SHINES A SPOTLIGHT ON COMMUNITY IMPACT

Vancouver, BC - October 30 has been proclaimed BC Non-Profit Day - to honour the impactful work of non-profit organizations and gain a deeper understanding of their vital role in supporting communities.

This special day serves to highlight the sector’s significant but often overlooked contribution to the social and economic fabric of our province - and celebrate frontline champions who work for charities and non-profits in our communities and make a difference with their time, talent, imagination, and skills.

BC community-based non-profits deliver essential programs and services to support children, youth, families, seniors, and offer local solutions to complex social issues like food security, housing, childcare, racial discrimination, and emergency response.

The sector’s inherent strength is its grassroots proximity and responsiveness to community needs. As a result, they are well positioned to help inform government policies, programs, and funding decisions. 

The BC Non-Profit Day initiative is being spearheaded by a collective of BC non-profit organizations and the Bhayana Family Foundation to raise the profile of the sector and motivate people interested in careers dedicated to advancing social change. 

There are approximately 31,000 non-profit organizations in BC, according to Stats Canada (including community, business, and government non-profits) representing 335,000 jobs and a $28 billion contribution to the provincial economy. The community non-profit sector alone employs 87,000 people and contributes $4.39 billion to BC’s economy. 

Quotes: 

“As a provincial organization collaborating with a network of fellow non-profit partners, we recognize the pivotal role this sector plays in strengthening our communities. We take pride in acknowledging the dedicated efforts of our staff and volunteers, who tirelessly work to create a positive impact on the lives of vulnerable people throughout the province.” 

- Michael McKnight, President and CEO, United Way British Columbia 

“BC’s non-profit organizations, no matter their size, scale, and mandate, prioritize and contribute to community wellbeing. Embedded in the fabric of each community they serve, BC non-profits respond to local needs with knowledge, compassion, and tremendous efficiency, ensuring social challenges are met with local solutions.” 

- Erika Stenson - Executive Director, United Way Southern Vancouver Island 

“From housing affordability and climate action to reconciliation and economic development, British Columbia’s non-profits work every day to build community-led solutions to our greatest challenges. The more we come together to support and scale these organizations, the stronger their impact. It’s truly a case of 1 + 1 = 3.” 

- Genesa Greening - CEO, Vancity Community Foundation 

“BC’s non-profits provide vital services and support to communities throughout the province. Each day, dedicated staff and volunteers work tirelessly to address diverse challenges and help build healthy, vibrant, equitable, and inclusive communities. BC Non-Profit Day is a celebration of the positive impact they make."

- Kevin McCort - CEO and President, Vancouver Foundation 

“Charitable organizations play a critical role in our province by delivering vital services to our communities. The BC Non-Profit Day proclamation further demonstrates the importance of a sustainable and thriving sector that continues to make our region vibrant. Thanks to all the staff and supporters of the sector who are making an impact!” 

- Sandra Richardson, - CEO, Victoria Foundation 

“As non-profits that deliver a wide range of programs and services, YMCAs of BC know the positive contribution the sector makes in supporting determinants of health and wellbeing in people. The collective work of all non-profits plays a vital role in helping people overcome obstacles and strengthening communities.” 

- Derek Gent - CEO YMCA-YWCA of Vancouver Island (on behalf of YMCAs of BC) 

“As the costs of essentials like housing and food continue to rapidly rise, women and families are facing increasing pressures to their safety and stability. YWCA Metro Vancouver, along with other non-profits, provide essential services like safe, affordable housing, early learning and childcare, employment and training opportunities, and programs that help families and women live free from violence. Our advocacy focuses on creating systemic change for just and equitable policies to ensure that everyone is safe and has opportunities to thrive." 

- Erin Seeley - CEO of YWCA Metro Vancouver 

“In many ways, the work of non-profits has never been more important because of the increasing challenges facing British Columbians. We acknowledge and salute the non-profit sector who are on the frontlines of delivering services and support that is unparalleled.” 

- Zahra Esmail - CEO, Vantage Point 

“Charities and non-profits are at the heart of every community. Their remarkable staff and volunteers literally transform lives. However, their work flies below the radar and that’s why this day is so important. The BC Non-Profit Day will help make these invisible champions, visible.” 

- Raksha M. Bhayana- CEO and Co-founder, Bhayana Family Foundation 

“Non-profits are the face of social supports, poverty reduction, and community empowerment in B.C. Non-Profit Day is another key step in celebrating and supporting the non-profits that people in British Columbia rely on. We will continue to take action to create conditions for our partners to sustain, and grow, so together we can deliver even better services than before.” 

- Honourable Megan Dykeman - Parliamentary Secretary for Community Development and Non-Profits 

For more information about BC Non-Profit Day, please visit: bcnonprofitday.ca 

For more information about the Non-Profit Think Tank partners, please visit: 
United Way British Columbia 
United Way Southern Vancouver Island 
Vantage Point 
Vancity Community Foundation 
Vancouver Foundation 
Victoria Foundation 
YMCA 
YWCA 
Bhayana Foundation 

-30- 

Media Contact: 
Kelly Gleeson 
kgleeson@lbmg.ca 
604-240-6231 

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Resources to Enhance Your Community Services Recovery Fund Projects

Resources to Enhance Your Community Services Recovery Fund Projects

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Sep 28, 2023

Resources to Enhance Your Community Services Recovery Fund Projects

By Vantage Point

We have been truly inspired by the recent non-profit capacity building investments made through the Community Services Recovery Fund and are cheering along all of you who have received support for your innovative and strategic projects.  

As a team, we wanted to consider how we can complement the support given. Together, we compiled a list of what we think are powerful resources (some from our own libraries and toolboxes and some from other organizations across British Columbia) that may be relevant to recipients of this critical funding and even those of you who were not recipients. 

We hope you find these resources useful as you take your next steps! 

Topic 

Resources 

Strategic Planning 

Governance 

Leadership 

Board 

Records Management 

Volunteer  

Human Resources (HR) 

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Find our free downloadable resources